Let's Build Your Hospitality Success Story
Global Hospitality Expertise, Tailored from Asian Excellence. Your global partner for strategic consulting, F&B advisory, and holistic hospitality solutions, with deep roots and proven success across the dynamic Asian market.
Clients Served (14 years of operation)
Hospitality Focused Projects
Accumulated Michelin Stars for Clients
(Months) Average Per Collaboration
Revenue Controlled and Improvement
Identified Total Cost Reduction for Clients
A Valued Partner, Globally Rooted.
QQS (Quality Quotient Solutions) brings a world-class perspective to the vibrant hospitality landscape. We blend globally informed strategies with a deep, nuanced understanding of diverse regional markets, from London, New York, Hong Kong, and Greater China to Southeast Asia and beyond.
QQS Expertise
Meet Terrence Tsang, the driving force behind QQS Hospitality Consulting. With over two decades of executive leadership at world-renowned luxury brands like Four Seasons Hotels (New York and Hong Kong), St. Regis (New York), and Langham (Corporate Office), he possesses an extraordinary instinct and perspective for redefining hospitality excellence globally.
Terrence's expertise isn't just broad; it's deeply impactful and creates lasting value for his clients. He's a master at crafting bespoke operational frameworks, orchestrating complex, large-scale project developments, and revitalizing businesses through innovative hotel and multi-F&B concepts. His track record speaks to an extraordinary talent for transforming challenges into triumphs.
Our Edge
At QQS, we don't just offer advice; we deliver tangible, sustainable long-term value. Our unique edge is built on a foundation of proven expertise and a deep understanding of the modern hospitality landscape:
Global Acumen, Local Precision
We translate global best practices into strategies that thrive within Asia's unique cultural and market landscape.
Comprehensive Solutions
From initial strategy to final optimization, we cover your entire value chain.
Deep Regional Mastery
Over 15 years of shaping success in Asia's top destinations gives us unparalleled understanding of local nuances.
Measurable Results
Our data-backed approach is relentlessly focused on delivering clear ROI and significant market share growth.
Our Partners: Empowering Global and Regional Leaders
We partner with ambitious organizations worldwide, focusing on those operating in or expanding within the dynamic hospitality and F&B sectors.
Let's Connect: Shape Your Success Story
Ready to elevate your hospitality venture? Whether you're launching a new concept, optimizing operations, or planning strategic expansion, QQS provides expert guidance. Our global experience and tailored solutions are designed to drive your achievements.
FAQ
How can QQS help?
QQS empowers your F&B business to thrive in the complex Hospitality markets by providing targeted expertise and actionable strategies. Whether you're looking to launch new concepts, products, optimize your operations, expand into new territories, navigate M&A, digitize your processes, or champion sustainability or overall facilitation of strategy, we offer end-to-end solutions. We help you solve critical challenges, capitalize on growth opportunities, and achieve measurable results, ultimately enhancing your profitability and market leadership.
How do I know I get the best team of experts?
At QQS, excellence is at the core of what we do. Our consultants bring a powerful combination of deep experience, specialized knowledge, and extensive hands-on expertise across diverse Asian markets. We don't believe in one-size-fits-all solutions. Instead, we meticulously match our expert teams to your specific project needs, ensuring you benefit from proven industry insights, innovative thinking, and a genuine understanding of local nuances that are crucial for your success.
Who does QQS solutions help?
Our tailored solutions are designed for a wide spectrum of players within the hospitality ecosystem, including:
- F&B Brands & Development: From startups to established enterprises looking to innovate, expand, or optimize.
- Restaurant & Food Service Operators: Chains, independent establishments, and institutional caterers seeking growth and efficiency.
- Retailers & E-commerce Platforms: Specialty food stores and online platforms aiming to enhance their F&B offerings and customer experience.
- Investors & Private Equity Firms: Requiring due diligence, feasibility, M&A support, and value creation strategies.
- Agri-businesses & Food Producers: Looking to integrate further into the value chain or explore new market opportunities.
- Organizational Development: Businesses seeking to foster growth in areas from revenue audits to IT solutions through strategic initiatives.
What locations does QQS work in?
Our expertise and operational capabilities span across the diverse and dynamic markets of the Asian continent. We understand the unique cultural, economic, and regulatory landscapes from Southeast Asia to East Asia and beyond, allowing us to deliver localized strategies with a regional perspective.
What areas in hospitality can we help with?
We can assist in a wide range of solutions within::
- Hotels & Resorts: We go beyond basic optimization. We specialize in reimagining the guest experience by developing new dining concepts that align with market trends and the hotel's brand identity. This includes enhancing guest culinary experiences from in-room dining to large-scale banquet operations, while simultaneously improving the F&B supply chain for better cost control and efficiency.
- Restaurants & Dining: We provide end-to-end support for all types of dining establishments. For new ventures, our services cover concept development, brand positioning, and market entry strategies. For existing businesses, we focus on operational efficiency, profitability audits, and digital transformation to stay competitive.
- Catering Services & Event Management: We help streamline all aspects of catering operations, from menu engineering and development of innovative, sustainable menus to optimizing logistics for large-scale food services. Our goal is to ensure a seamless and high-quality experience for every event.
- Food Retail within Hospitality Venues: We enhance the F&B offerings in entertainment complexes, travel hubs, and leisure facilities. This includes curating vendor partnerships, designing high-traffic food courts, and implementing solutions that improve the overall customer experience and revenue.
- Cruise Lines & Airlines: We provide strategic advice on F&B strategy, procurement, and supply chain management for both cruise lines and airlines. Our expertise ensures that onboard dining experiences are both high-quality and cost-effective.
- Technology Solutions: We're not just consultants; we're innovators. We provide solutions that assist with the digital transformation of your operations, from implementing modern POS systems and inventory management software to leveraging data analytics to improve decision-making. Our goal is to help you achieve a more efficient and profitable operation.